Data Deletion
This page explains what data is associated with our applications and games, and how to request its deletion.
1. Data concerned
- Anonymized usage data (events, screens, app version);
- Technical device data (model, Android version);
- Crash reports and diagnostic logs;
- Installation/instance identifier generated by the measurement tools.
We hold no data that directly identifies you (name, email, address, etc.).
2. Request deletion
To request deletion of the data associated with your device:
- Email contact@agentsec.ca with the subject “Data deletion”.
- Indicate the name of the app/game concerned.
- To help us target the data, provide if possible your App Instance ID or, failing that, the device model and approximate usage period.
We process requests and delete data with our providers (Firebase) within a maximum of 30 days.
3. Delete local data yourself
You can also: uninstall the app (which deletes local data), or clear the app's data via Settings → Apps → [the app] → Storage → Clear data. You can also reset your advertising identifier in Settings → Privacy → Ads.
4. Retention
Absent a request, anonymized data is automatically deleted at the end of our providers' retention periods (as a guide, up to 14 months for usage and around 90 days for crash reports).
5. Contact
AgentSec
Email: contact@agentsec.ca
Site: agentsec.ca